Privacy Policy

This policy explains how Lake Acer Roofing & Restoration LLC (“Lake Acer”, “we”, “us”) handles personal information collected through lakeacerroofing.com.

Information we collect

We only collect what you choose to send us. When you submit the estimate form on this site, that is:

• Your name
• Your email address
• Your phone number, if you provide one
• Your city or ZIP code, if you provide it
• The service you selected, the property type, your timeline, and the message you wrote

We do not ask for payment details, Social Security numbers, or any other sensitive identifiers through this website.

How we use it

We use your information for one purpose: to respond to your enquiry, arrange an inspection or estimate, and carry out any work you go on to hire us for. If your project involves an insurance claim and you ask us to handle it, we will share the information necessary to file and support that claim with your insurance carrier and their adjuster.

We do not sell your information, and we do not share it with third parties for their own marketing.

How form submissions are handled

Form submissions are transmitted over an encrypted connection to the lead system our website provider operates on our behalf, and from there to us. Our website provider processes that data only to deliver it to us.

Cookies and analytics

This website does not set advertising or tracking cookies of its own. Pages that include an embedded Google Map load content from Google, and Google may set cookies or collect data through that embed under its own privacy policy. If you would rather avoid that, you can block third-party content in your browser settings — the rest of the site works normally without it.

Links to other sites

Our site links to our Facebook, Instagram and Google Business Profile pages. Those services have their own privacy policies and we have no control over how they handle your data.

How long we keep information

Enquiries are retained for as long as we need them to respond to you and, where you become a customer, for as long as necessary to support the work, the warranty and our business records.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email info@lakeacerroofing.com or call (574) 549-4672 and we will deal with it. If you have asked us to stop contacting you, we will.

Children

This site is intended for property owners and is not directed at children. We do not knowingly collect information from anyone under 13.

Changes to this policy

If we change how we handle information, we will update this page. Because this is a static site, the current version is always the one published here.

Contact us

Questions about this policy can go to info@lakeacerroofing.com or (574) 549-4672.