Storm Damage & Insurance Claims
We document the damage, file the claim, meet the adjuster, and lay out every option.
Explore Storm Damage & Insurance ClaimsRestoration division
Storm, Water & Fire Restoration — Claim and Rebuild, One Contractor
We document the damage, file the claim, meet the adjuster at your home, and rebuild what the weather took — exterior and interior. And whatever your coverage turns out to be, we give you options.
- GAF CertifiedResidential Roofing Contractor
- Licensed & InsuredIndiana & Michigan
- 5-Year WarrantyOn our workmanship
- Open 24 Hours7 days a week
Most people meet their insurance policy for the first time on the worst day they have had in years. The damage is obvious, the process is not, and the gap between what you are owed and what you end up with usually comes down to how well the loss was documented in the first week.
Lake Acer’s restoration division exists to close that gap. We work directly with your insurance company and handle all the paperwork for you — documentation, filing, the adjuster meeting, the supplements, and the rebuild itself. Because we also run the roofing division, there is no handoff between the company that fixed the cause and the company that repairs the damage.
And the part we will not move on: you get every option laid out, no matter what your coverage says. Approved, partially approved or denied, you leave the conversation knowing exactly what the work costs and what your choices are.
We document the damage, file the claim, and lay out every option — no matter what your coverage.
How a claim runs
Four steps, and the paperwork is ours
- 1
Free Inspection
We document the damage properly — drone imagery, on-roof photographs, moisture findings and a written summary, dated and assembled the way a carrier expects to receive it.
- 2
We File Your Claim
We submit the claim, handle the correspondence, and stand on the roof with the adjuster when they come out. You are not translating roofing terms into a phone script alone.
- 3
Fair Pricing & Options
When the carrier responds we walk the scope through line by line: what's covered, what isn't, and what each path costs. You always get options, no matter what your coverage turns out to be.
- 4
Full Restoration
Our own crews complete the work — roof, exterior, and the interior finishes underneath it — and we close the claim out with the documentation your carrier needs.
Restoration services
What the restoration division covers
Six service lines, each with its own process, its own documentation requirements, and its own page.
Water Damage Restoration
Leaks, ice dams and storm water dried out, rebuilt and finished — claim included.
Explore Water Damage Restoration
Fire Damage Restoration
Structure secured, smoke and water damage addressed, and the home rebuilt — claim included.
Explore Fire Damage Restoration
Interior Remodeling
Drywall, flooring, tile, kitchen and bath — finishing the rebuild or a project of its own.
Explore Interior Remodeling
Kitchen Remodeling
Cabinetry, countertops, tile and flooring — as part of a claim rebuild or a project of its own.
Explore Kitchen Remodeling
Painting
Interior painting, texture matching and trim finishing — the stage that decides how the repair reads.
Explore PaintingRestoration & insurance — common questions
Do I have to use the contractor my insurance company suggests?
No. Choosing who repairs your property is your decision, not the carrier's. A preferred-vendor list is a convenience the insurer offers, not a requirement you have to accept.
What does 'always with options' actually mean?
It means that whatever the carrier decides — approved, partially approved or denied — we sit down with you, explain where their assessment differs from what we documented, and quote the work directly so you can make a decision with full information rather than a shrug.
Can you handle both the roof and the damage inside?
Yes, and that is the main reason this division exists. The roof that leaked and the ceiling it ruined are one job here — one scope, one point of contact, and nobody for the two trades to blame.
How quickly can you secure my property?
We answer the phone 24 hours a day, 7 days a week. Emergency tarping and board-up are the first priority, because stopping the water or securing the opening limits what the rest of the claim has to cover.
The other division
Roofing & exteriors
Replacement, metal, repairs, emergencies, inspections, siding, gutters and commercial work.
Free inspection & estimate
Storm damage? Start with the free inspection.
We'll document what happened, tell you honestly whether it's a claim, and handle the filing if it is. Call or text any hour — we're open 24 hours.
Open 24 hours a day, 7 days a week