
Storm Damage & Insurance Claims
We document the damage, file the claim, meet the adjuster, and lay out every option.
Explore Storm Damage & Insurance ClaimsRestoration division

After a fire there are three separate problems in the same building: what burned, what the smoke reached, and what the water used to put it out soaked. They do not stop at the same place, and a rebuild that only addresses the charred area leaves a house that smells of smoke every humid day for years.
Lake Acer works with homeowners through fire restoration from the first board-up to the final coat of paint. We secure the structure, document everything for the claim, and rebuild — roof, exterior and interior — so you are dealing with one contractor and one scope at the worst possible time to be managing several.
Our process
Board-up and roof covering so the building is not taking weather or unwanted entry while the claim is opened. We respond around the clock.
Three different damage footprints get three different assessments, because they extend to different parts of the house.
A fire claim is a large, detailed scope. We assemble the documentation and manage the filing and correspondence with your carrier.
Unsalvageable material removed and smoke-affected surfaces and framing treated, so odor is dealt with at the source rather than painted over.
Structure, roof, exterior and interior finishes rebuilt — including the kitchen, bath, flooring and drywall work our interior remodeling team handles.
Why Lake Acer
Roof, exterior and interior under a single scope and a single point of contact, at a time when coordinating trades is the last thing you need.
Odor comes back when affected framing and cavities are sealed up untreated. The cleaning stage is not a shortcut we take.
The water used to put out the fire frequently causes more square footage of damage than the flames. It belongs in the claim and in the scope.
Fire claims are detailed and slow. We handle the documentation and keep the process moving rather than leaving it to you.
Open 24 hours. Securing the building is the first call, and we can take it tonight.
From our Google reviews
“I highly recommend this company 100%. They did the roofing on my house and cleaned everything.”
Rocael HernandezGoogle review
“Lake Acer was recommended from another customer that had their roof done, and I could not be more impressed with their craftsmanship. Their team, start to finish, made this roof replacement easy! Thank you for our new roof, it looks amazing!! If you are considering a new roof or restoration, you should choose Lake Acer!”
Cole TrombleyGoogle review
Where we offer it
Pick your city for local storm context, the housing stock we most often work on there, and a free inspection booked from that page.
Do not re-enter until the fire service has cleared the building. Once it is safe, contact your insurer to open the claim and get the structure secured — board-up and roof covering — before weather or entry adds to the loss. We take those calls around the clock.
In most cases, yes — but only by treating the materials that absorbed it rather than masking the air. That means removing what cannot be cleaned and properly treating the framing and surfaces that stay. Shortcuts here are why some rebuilt houses still smell.
It depends entirely on scope, and anyone who gives you a timeline before assessing the building is guessing. What we will do is give you a realistic schedule once the scope is settled, and tell you when something changes.
Other services

We document the damage, file the claim, meet the adjuster, and lay out every option.
Explore Storm Damage & Insurance Claims
Leaks, ice dams and storm water dried out, rebuilt and finished — claim included.
Explore Water Damage Restoration
Drywall, flooring, tile, kitchen and bath — finishing the rebuild or a project of its own.
Explore Interior Remodeling
Active leak or storm damage right now — we answer around the clock and get it covered.
Explore Emergency Roof RepairFree inspection & estimate
Tell us what's going on and we'll arrange a free inspection — drone photos included, no obligation. Prefer to talk? Call or text any hour.
Open 24 hours a day, 7 days a week